PRIVACY POLICY

Last Updated: January 1, 2026

This privacy policy describes Kellan Cragg Music, LLC. data practices, including the collection, use, and sharing of data through Apps that link to this privacy policy, along with the choices and rights you have to control those data practices.

WHO WE ARE

Apps that link to this privacy policy are operated by Kellan Cragg Music, LLC., located at 1715 7th St West, #16012, Saint Paul, MN 55116. As used in this policy, "KC Music," "we," and "our" refers to this entity, who acts as a data controller and is responsible for the processing of personal data by the Apps under applicable privacy and data protection laws.

Other entities in the Kellan Cragg Music Group of companies may receive or process data in connection with the operation of the Apps, include Kellan Cragg Productions, LLC, which is also located at 1715 7th St West, #16012, Saint Paul, MN 55116.

Apps may be operated on behalf of artists and/or partners who may process personal data in connection with the Apps. In such cases we will disclose the relevant third parties on the Apps and/or at the point of data collection.

LEGAL BASIS FOR PROCESSING (EU/UK USERS)

Where applicable under the General Data Protection Regulation (GDPR) and UK GDPR, we process personal data under one or more of the following legal bases:

Your consent
The performance of a contract with you
Compliance with legal obligations
Our legitimate interests, including marketing, analytics, security, and improving our services

Questions or comments about this privacy policy, our data practices, or requests regarding your privacy rights may be submitted through our ‘Contact’ form or by sending an email to inquiries@kellancraggmusic.com

INFORMATION WE COLLECT

In our operation of the Apps, we collect the following categories of data:

Category of information

What may be collected

How it is collected, where applicable

Information you choose to provide via the App or through other interactions with KC Music, such as e-mail, social media, SMS, telephone, or other methods

your name,
country of residence,
e-mail address,
phone number,
login information, including certain social media profile information if you login with a social media account,
gender,
age or date of birth,
payment card information,
billing and/or shipping address,
clothing sizes or similar physical descriptions,
personal description,
photographs or images,
comments.
Forms you fill out on our App, including subscribing to direct marketing, creating an account, searches, or linking a social media account,
Correspondence with us (e-mails, phone transcripts or otherwise);
Purchases or orders placed on the App;
Participation in forums, chats, or other social media functions on the App;
Entering a competition, promotion, or survey;
Reporting a problem on the App or requesting support.

Information collected through your use of an App

IP address and network information,
location (based on IP lookup),
user agent string including browser and OS version,
language and time zone,
identifiers set by cookies or similar tracking information (see cookies disclosure below),
unique device identifiers and hardware version,
page response times,
download or content errors,
page interaction information (such as scrolling, clicks, and mouse-overs, length of visit, pages viewed),
methods used to browse away from the page.

Visiting an App or interacting with us - Information collected from third parties

name,
age or birthdate,
address,
phone number,
gender,
household income,
device OS,
brand affinities,
consumer profile category,
music intent scores,
music concert spend category,
music genre interests.

Consistent with applicable laws, we may match and supplement information you provide, such as your email address or phone number, with data held by third party data providers or data brokers.

HOW YOUR INFORMATION MAY BE USED

We may use information we collect to:

Respond requests and/or queries, including customer support queries,
Fulfil orders, process payments, and provide order-related updates,
Send requested marketing communications via email, SMS, or direct messages,
Advertise our products or the products of third parties that we believe may be of interest,
Create segments of users with similar features for ad targeting or seeding lookalike audiences,
Operate, measure, and audit online advertisements,
Build user profiles to assist us in understanding your interests, create marketing or advertising segments, and predict likely sales, marketing, or advertising outcomes,
Train AI or machine learning models that analyze or predict sales, marketing, or advertising outcomes,
Personalize and improve our Apps, products, and services,
Administer promotions, contests, or sweepstakes,
Operate and administer our Apps, including troubleshooting, data analysis, testing, research, statistics, and other internal operations,
Manage your access to our Apps, including notifying you of changes to the Apps,
Analyze usage of our Apps,
Secure our Apps and prevent fraud or other illegal activities,
Resolve disputes and/or enforce our agreements,
Comply with legal and regulatory obligations.

AUTOMATED DECISION-MAKING AND PROFILING

We may use personal data to build user profiles and analyze or predict preferences, interests, or behavior for marketing, analytics, and business purposes. Where required by applicable law, you have the right to:

Object to profiling
Request that decisions not be based solely on automated processing
Request human review of automated decisions

HOW YOUR INFORMATION MAY BE SHARED

In compliance with applicable laws, we may share information about you with third parties to facilitate the uses described above, including:

Our affiliates and joint venture partners that we have now or may have in the future,
Our business partners, suppliers, agents, and sub-contractors who provide services on our behalf;
Relevant KC Music artists and/or their representatives,
With other users where you leave comments or otherwise contribute content to an App,
Advertisers, advertising networks and social networks,
As part of an actual or potential corporate sale, merger, or acquisition, or other transfer of all or part of KC Music,
Pursuant to a subpoena, court order, governmental inquiry, or other legal process or as otherwise required by law, to protect our rights or the rights of third parties, or to protect the safety or security of any person or entity, or
With your consent or as otherwise disclosed at the time of data collection or sharing.

INTERNATIONAL DATA TRANSFERS

Due to the global nature of our operations, your personal data may be transferred to and processed in countries outside your country of residence, including the United States.

Where required by applicable law, we implement appropriate safeguards to protect your personal data, including the use of Standard Contractual Clauses (SCCs) or equivalent legal mechanisms.

STORAGE AND RETENTION OF INFORMATION

We will retain the information we collect in accordance with applicable laws and as reasonably necessary for our processing purposes set out under this privacy policy, including resolution of disputes, enforcement of agreements, securing the Apps, and to comply with our legal obligations. When personal data is no longer necessary for our purposes we will delete or deidentify the data.

We will also take steps to ensure that the information we collect is treated securely and in accordance with this Privacy Policy. We have put in place technical and organizational procedures designed to safeguard the information we collect.

Unfortunately, the transmission of information via the Internet is not completely secure. Although we will do our best to protect the information we collect, we cannot guarantee its security.

DIGITAL ADVERTISING

We use third party partners to enable targeted advertising on third-party social media platforms, websites, and mobile apps. These companies collect information through our Apps to target users and serve ads. Some of these ads may be personalized, meaning that these ads are intended to be relevant to you based on information the companies collect or receive about your use of our App and third-party sites and apps over time, including through the use of cookies and other tracking technologies.

YOUR RIGHTS

You may have certain rights regarding our processing of personal data about you. These rights may include access to, rectification, erasure, and/or portability of your personal data. You can exercise these rights by contacting us as described in the “Contact” section. We may take steps to verify your identity before completing your request. Our verification measures vary based on the risk to the individual and may involve confirming access to the relevant email account, providing a government-issued ID or other identification documents, or providing other account details or information that indicates a valid request.

You may also be entitled, in accordance with applicable law, to lodge a complaint with a supervisory authority if you consider that our processing of your personal data infringes applicable law.

ADDITIONAL RIGHTS FOR EU AND UK USERS

If you are located in the European Economic Area (EEA) or the United Kingdom, you may also have the right to:

Object to processing based on legitimate interests
Withdraw consent at any time
Restrict processing of your personal data
Not be subject to decisions based solely on automated processing

You also have the right to lodge a complaint with your local data protection authority.

For UK users, you may contact the Information Commissioner’s Office (ICO):
https://ico.org.uk/make-a-complaint/

CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

The right to know what personal information we collect, use, disclose, and share
The right to request deletion of your personal information
The right to request correction of inaccurate personal information
The right to opt out of the sale or sharing of personal information for advertising purposes
The right to limit the use of sensitive personal information (where applicable)
The right not to be discriminated against for exercising your privacy rights

To exercise your rights, please contact us at inquiries@kellancraggmusic.com

Where required, you may also use a link on our website labeled:
“Do Not Sell or Share My Personal Information.”

CHANGES TO OUR PRIVACY POLICY

Any material changes we may make to our privacy policy in the future will be posted here. Please check back frequently to see any updates or changes to our privacy policy.

CHILDREN’S PRIVACY

Our Apps are not directed to individuals under the age of 16, and we do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without appropriate consent, we will take steps to delete such information.

Our Apps use cookies and other similar technologies to improve your experience and support targeted advertising. For the purpose of this Cookies Policy, cookies, and other similar technologies (like scripts, plug-ins, tags, device fingerprints, Local Stored Objects, beacons, and pixels) are all referred to as “cookies.”

You can find more information about the cookies and other tracking technologies we use, the purposes for which we use them, and make certain choices about cookies through the cookie choices tools available on our Apps.

Most internet browsers are automatically set up to accept cookies. However, if you want to refuse or delete any cookies (or similar technologies), please refer to the help and support area on your internet browser for instructions on how to block or delete cookies. Please note you may not be able to take advantage of all the features of our App, including certain personalized features, if you delete or disable cookies.

For more information on managing cookies, please go to www.allaboutcookies.org, or visit www.youronlinechoices.eu which has further information about behavioral advertising and online privacy.

DO NOT TRACK

Some browsers include a “Do Not Track” feature. At this time, our Apps do not respond to Do Not Track signals due to the lack of a consistent industry standard.